CloudCrest Cookie Policy

Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the site function correctly, remember your preferences, and improve your browsing experience.

2. How We Use Cookies

We use cookies to:

Ensure the website functions properly
Enable core features such as checkout and account login
Remember your preferences
Analyse website traffic and performance
Improve site security

Some cookies are essential and cannot be disabled, while others are optional.

3. Types of Cookies We Use

Essential Cookies

These cookies are required for the website to function correctly. They include cookies that:

Enable secure checkout
Maintain shopping cart functionality
Prevent fraudulent activity
Support WooCommerce and WordPress core features

Without these cookies, the website will not work properly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our site, such as which pages are visited most often. This information is anonymised and used only to improve the site experience.

Functional Cookies

These cookies allow the website to remember choices you make, such as region or preferences, to provide a smoother experience.

4. WooCommerce Cookies

Our store uses WooCommerce, which sets cookies to:

Track cart data
Maintain user sessions
Enable secure payments
Detect changes to the cart during checkout

These cookies do not store personal payment information.

5. Cloudflare Cookies & Security

Our website is protected by Cloudflare, which may place cookies or process technical data to:

Protect against malicious traffic and cyber threats
Ensure secure connections
Improve performance and reliability

These cookies are strictly used for security and performance purposes.

6. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website, including checkout and account features.

7. Country-Specific Taxes & Location Data

To ensure accurate pricing and tax calculations, our website may use cookies or IP-based location data to determine your country or region.

This allows us to:

Apply VAT, sales tax, or GST where required
Display accurate pricing based on your location
Comply with international tax regulations

Depending on your location:

Prices may include VAT (e.g. UK & EU where applicable)
Sales tax may be calculated at checkout (e.g. US states)
Customs duties or import taxes may apply and are the responsibility of the customer

We do not control customs charges or delays imposed by local authorities.

8. Third-Party Cookies

Some third-party services integrated into our website (such as payment providers or analytics tools) may set cookies. These providers have their own privacy and cookie policies.